Refund policy

REFUND POLICY

TripRest 90-Day Money-Back Guarantee

We want you to love your TripRest Travel Sleep Kit. If you don't, you can return it within 90 days of the delivery date and get a full refund (100% of the product price), no questions asked.

How to request a refund
1. Email us at ezekielalonso@outlook.com within 90 days of delivery.
2. Include your order number and the email address used at checkout.
3. We will reply within 1-2 business days with clear instructions on the next steps, including whether the item needs to be sent back and how.

When you'll get your money
Once your refund is approved, we process it to your original payment method. Depending on your bank or card issuer, it can take 5-10 business days to appear on your statement.

Damaged, defective or incorrect items
If your order arrives damaged, defective or not as ordered, contact us at [YOUR SUPPORT EMAIL] with your order number and a photo if possible. We will send you a replacement or a full refund, whichever you prefer.

Order cancellations
You can cancel your order at no cost as long as it hasn't shipped yet. Contact us as soon as possible at [YOUR SUPPORT EMAIL] and we will do our best to stop the order before it leaves our warehouse.

Questions
If anything is unclear, write to us at [YOUR SUPPORT EMAIL]. We're happy to help.